Conquer your HR challenges with the right HR software
HR teams have been through a lot over the past couple of years. Managing staff can be challenging in any environment, but the pandemic has ramped up the difficulty for so many organisations. Now, HR has to contend with issues like managing working from home (WFH) and hybrid-working arrangements. Many companies have also been faced with significant employee resignations or at least difficulties in keeping morale up during this difficult time.
Meanwhile, HR teams have had to contend with a shift toward the use of new technologies to help with areas like benefits administration management, recruitment, staff performance reviews, and more. Human resource software can make these areas easier to manage in the long run, but there can be some growing pains, especially if you don’t have the right system in place or have too many disparate systems that don’t integrate well.
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That said, the use of HR software is on the rise, and it can be very helpful to an organisation’s success. A 2021 international survey by Information Services Group (ISG) found that 46% of companies were using an HR SaaS platform or hybrid solution, whereas only 20% were doing so two years prior. Plus, nearly two-thirds of companies “say they are achieving measurable business value from their investment in HR SaaS platforms,” ISG notes.
So, if your company has yet to leverage modern HR systems or if you’re struggling with your current setup, perhaps a new, cloud-based system would help improve your HR function. In this guide, we’ll walk through five common challenges that many HR teams are currently facing and see how HR software can help solve them. In the end, you may find that making the switch to a new HR system can strengthen your company.
1) Facilitating flexibility
One of the biggest challenges right now is for HR teams to facilitate flexibility. That can mean helping employees with WFH or hybrid-working arrangements. It can also mean staying flexible in terms of shifting resources around, such as if staff schedules are in flux due to health reasons or headcount changes.
A strong HR system can help in this regard, by automating scheduling, making it easy for employees to request time off, and giving employees remote access to the resources they need to get their work done from anywhere. Sometimes that means using a system that isn’t just built for HR but is more of a company-wide workflow system.
“While there are many changes taking place, the biggest shift of all is the move from HR technology to work technology. This means that everything we now buy must feel useful and important as a tool for getting work done,” says a report from HR industry analyst Josh Bersin.
2) Boosting employee wellbeing
Another big challenge right now is making sure that employees feel good overall, given the significant personal and professional pressures that exist from trying to navigate life during a pandemic. And even when the pandemic ends, it’s still important to make sure that employees feel connected and supported, especially if WFH continues.
“55% of people professionals in the UK, and 50% of those in Ireland, agree that supporting employees’ mental health and wellbeing has become more difficult due to employees working from home,” notes a 2021 study from the Chartered Institute of Personnel and Development (CIPD), in association with Workday, a finance and HR software provider.
HR technology can help in this regard, such as by making it easy for employees to access benefits like counselling. Even seemingly small things, like simplifying time off requests, can help employees take the time off they need, which can be good for their wellbeing.
3) Supporting skills development
Many employees have re-evaluated their careers recently, which has led a lot of workers to seek out new jobs that require a different set of skills. So, to encourage employees to stay, HR teams may have to put more emphasis on helping existing employees develop new skills.
Even if employees stay at their current jobs, they often have to learn new digital skills, for example, to keep up with the changing nature of work. That’s true for HR staff too. 61% in the UK have had to reskill or upskill in terms of their own HR capabilities, the CIPD survey finds.
HR software can help overcome this challenge, by making it easier to access training, whether someone’s in the office or WFH. HR technology can also help facilitate transparency in areas like staff performance reviews so that employees know what they need to do in order to progress in their careers.
4) Getting actionable data
Even if companies have good workforce management software in place, such as systems that make it easy to manage staff schedules and benefits administration, there’s often room for improvement in terms of bringing data together. If a company has too many HR tools that don’t communicate with one another, let alone other types of systems like finance tools, then it can be hard for HR teams to make informed decisions.
For example, a 2020 global HR survey by PwC finds that only 39% “say they have dashboards that can give users the data that’s the most valuable—enterprise-level insight on which employees are critical for future success based on past performance, skills and competencies.”
So, HR teams may want to look for new HR systems that have more robust data analysis capabilities, easy reporting features, and integrations with other systems you already have so that you can control your data and leverage analytics more easily.
5) Managing time
Lastly, HR teams often have to overcome the challenge of getting everything done efficiently. The more time that staff can save on administrative areas, the more time they can focus on strategic HR priorities, like supporting employee wellbeing and skills development.
“Hyper-automation is the idea that anything that can be automated in an organisation should be automated…Although the concept of hyper-automation has been adopted in some HR use cases such as payroll, recruitment operations and service management, HR leaders should expand hyper-automation across various HR functions,” notes Gartner.
So, consider looking for HR tools that automate areas you may not have expected, thereby freeing up even more time. For example, some HR systems can automate document management, which can help with both staying organised while also saving time on paperwork.
Find the right HR system for your needs
Despite the many challenges that HR teams face, HR technology can help overcome many of these obstacles. Still, there are many different systems to choose from, and you don’t want to end up with one that creates even more headaches.
YourShortlist can help you weed through the many options that exist and narrow down your choices for the best HR software that meets your needs. We’re a technology consultancy using procurement best practices and data insights to save companies time and money. Our goal is to make business technology procurement simple, transparent, and cost-effective. Book a consultation at your convenience. We won’t charge you anything, and we won’t share any of your project details without your explicit approval.
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