Businesses looking to adopt new mobile devices to distribute amongst employees, as well as individual workers who are in need of a handset that will help them in their current role, can embrace enterprise-grade solutions that fit a wide range of requirements. This is especially convenient for those who want to take a holistic approach to business mobile solutions, including not only the handsets themselves but also the integration of other services which are essential to daily activity.
Business mobiles are not one size fits all, and providers understand this. That’s why when choosing a provider, there are a few things you should keep in mind.
The first is the type of mobile device you need. Do you need a handset that can be used for both personal and work purposes? Or do you need something more specialised?
Another factor to take into consideration is the network. Some of the most popular providers, such as Vodafone and O2, offer plans on specific networks. This will be useful if your business is based in a particular area or region, because it may have better service compared to competitors who offer plans on other networks. Data allowance is another important criterion to consider. Many providers offer a variety of plans, some with more data than others. You’ll want to make sure you have enough data to cover your needs – whether that’s for streaming music and videos, browsing the internet or using business applications.
Another thing you should think about is what type of contract you need. Business mobiles can be pre-paid, pay monthly or on a more flexible plan that allows the user to cancel at any time.
Conversely, if you already have employees who are using their own personal mobile device for work purposes, this may not be desirable as it doesn’t allow for central control of devices and security.
Selecting a provider who offers a high level of support is important. Some providers offer 24/7 customer help by phone, while others have live chat services. It’s also helpful if your provider can offer access to an online portal where you can check call logs, order new handsets and more. This is convenient for both the user and the administrator of the business mobile plan.
It is also important for an individual who needs to own a business mobile phone to consider the security features on the handset they are using. This is because if their device is lost or stolen, it can introduce vulnerabilities into an organisation’s network network infrastructure, which may have significant repercussions. With this in mind, enterprise solutions are often built upon secure platforms which are designed to protect against threats, such as remote wipe capabilities which allow the IT department to delete all sensitive data remotely if a phone is lost or stolen.
Additionally, some providers will include support for antivirus software because viruses can sometimes find their way onto other business applications; this should be taken into consideration when looking at business mobile solutions.